I brought my 2010 Taurus in to check if I still had a fog light due to hitting a mattress on the road. The mechanic went out with me to check my car and found the fog light and had it installed in less than 5 minutes. I walked to the desk to get my bill and was not charged. I had my vehicle waiting for me at the front door. I am very impressed with the level of service this place provides. I don't know the name of the mechanic he has big muscles and tattoos very nice friendly guy.