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Christmas Day, December 25th
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New Brighton Auto Repair

(651) 504-3324
Mon - Fri: 7:00 AM - 5:00 PM
5

Hi Geraldine- We really appreciate your 5 star rating and for supporting our small family business! Thank you!

- Honest-1 Auto Care New Brighton
1

This place doesn’t honor their appointments. My first attempt to get an appointment was online on 4/10/23 by filling out the form. On 4/15/23 I still hadn’t heard back, so I stopped in and they made an appointment for the next Monday at 4:30pm for an A/C recharge. Showed right on time for my appointment and they said, “sorry, our guy is leaving at 5pm and won’t have time to do the work.” They didn’t bother to try and call me or anything. Just wasted time filling out their online form and made two trips into the shop and they just sent me away saying they didn’t have time to honor the appointment with a shrug. Lesson = Not so Honest 1. Definitely will bring my business elsewhere.

Hi Sharriah- Thank you for giving us a try and for taking time to leave us feedback. We sincerely apologize for not being able to honor your appointment time. Our AC machine was in use on another vehicle and needed to complete the cycle before we could work on your car and our technician had to leave at 5 to pick his kids up from daycare. We definitely should have communicated better with you and we apologize for the inconvenience. Thank you again for your feedback and have a great day!

- Honest-1 Auto Care New Brighton
5

Great professional service ! They addressed what needed to be done and made recommendations for things that will be needing service in the future . They clearly understand what it takes to build a relationship with a repeat customer .

Hi Nic- We really appreciate your 5 star review and for supporting our small family business! Thank you!

- Honest-1 Auto Care New Brighton
0.5

Their name should be “take my money and run” instead of honest 1. I thought getting an oil change here would be like any other place @ $30-$40 TOTAL like other places I’ve been to w no issues at all. This place wants $80 for a damn oil change. And apparently that’s their “base price”. Def never going here ever again. I needed an oil change and thought I’d give this place a shot but boy does their name really fool you. Do NOT go here they overcharge for an oil change, I don’t even want to know what all their other services cost if this is way more than it should be, way more than anywhere else. A dealership only costs $45 total for an oil change w top off of all fluids.

Hi Briana- Thank you for giving us a try and for taking time to leave us feedback. We’re very sorry you didn’t think our service was a good value but we're not sure what we did wrong- we told you what the cost for the service would be BEFORE we started working on your car and you authorized us to proceed with your oil change. Specifically to your review, you are comparing apples to oranges with our oil change service. We only offer FULL SERVICE oil and filter changes with full synthetic oil which is a high-end premium lubricant that is better for your vehicle and allows you to go 6,000 miles between oil changes. We also provide a comprehensive vehicle inspection with digital results sent to you and top off all your fluids, if needed. The charge for this was $64.99 plus taxes. If you call around and compare you will find that this is a VERY competitive price. Even the quick lube places that don't perform an inspection typically charge over $90 for this. Also, we stand behind all our work and recommendations with a 3 year/36k mile warranty, complimentary roadside assistance, and offer free loaner cars. Thank you again for your feedback and have a great day!

- Honest-1 Auto Care New Brighton
5

Great people, quality work, and efficient time management!! Love this place and wouldn’t even consider going anywhere else! You get what you pay for.

Hi Valerie- Thank you so much for your kind words and for supporting our small family business!

- Honest-1 Auto Care New Brighton
5

Quick. Honest. Did a good job. Fair prices.

Hi Alison- Thank you so much for the 5 star review and for supporting our small family business!

- Honest-1 Auto Care New Brighton
5

Went in for an alignment, they did a well documented basic inspection of my car while they were at it. Identified multiple issues but was not pressured at all into fixing them. Appreciated the extra effort.

We really appreciate your kind words and for trusting us with your vehicle! Thank you!

- Honest-1 Auto Care New Brighton
5

Hi Mike- Thank you so much for the 5 star rating and for supporting our small family business!

- Honest-1 Auto Care New Brighton
5

Always do a great job, very transparent with what they suggest and never pushy to get something fixed. Told them I had an appointment after, and they were very efficient with their work so I could make it to my appointment!

Hi Bridget- We really appreciate your kind words and for supporting our small family business! Thank you!

- Honest-1 Auto Care New Brighton
5

Great service. Timely appointments. Excellent communication with the service department. Reasonable prices. Friendly staff. I highly recommend this business for your automotive repair needs.

Hi Gayle- We really appreciate your 5 star review and for trusting us with your vehicle! Thank you!

- Honest-1 Auto Care New Brighton
Honest-1 Auto Care New Brighton is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care New Brighton (651) 888-2609 if you have any issues in accessing any area of our website.