New Brighton Auto Repair

This place doesn’t honor their appointments. My first attempt to get an appointment was online on 4/10/23 by filling out the form. On 4/15/23 I still hadn’t heard back, so I stopped in and they made an appointment for the next Monday at 4:30pm for an A/C recharge. Showed right on time for my appointment and they said, “sorry, our guy is leaving at 5pm and won’t have time to do the work.” They didn’t bother to try and call me or anything. Just wasted time filling out their online form and made two trips into the shop and they just sent me away saying they didn’t have time to honor the appointment with a shrug. Lesson = Not so Honest 1. Definitely will bring my business elsewhere.

Great professional service ! They addressed what needed to be done and made recommendations for things that will be needing service in the future . They clearly understand what it takes to build a relationship with a repeat customer .

Their name should be “take my money and run” instead of honest 1. I thought getting an oil change here would be like any other place @ $30-$40 TOTAL like other places I’ve been to w no issues at all. This place wants $80 for a damn oil change. And apparently that’s their “base price”. Def never going here ever again. I needed an oil change and thought I’d give this place a shot but boy does their name really fool you. Do NOT go here they overcharge for an oil change, I don’t even want to know what all their other services cost if this is way more than it should be, way more than anywhere else. A dealership only costs $45 total for an oil change w top off of all fluids.

Great people, quality work, and efficient time management!! Love this place and wouldn’t even consider going anywhere else! You get what you pay for.

Quick. Honest. Did a good job. Fair prices.

Went in for an alignment, they did a well documented basic inspection of my car while they were at it. Identified multiple issues but was not pressured at all into fixing them. Appreciated the extra effort.

Always do a great job, very transparent with what they suggest and never pushy to get something fixed. Told them I had an appointment after, and they were very efficient with their work so I could make it to my appointment!

Great service. Timely appointments. Excellent communication with the service department. Reasonable prices. Friendly staff. I highly recommend this business for your automotive repair needs.

Horrible they over charge everything I will never bring my truck back here again don’t recommend not help at all