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New Brighton Auto Repair

(651) 504-3324
Mon - Fri: 7:00 AM - 5:00 PM
5

Our car wouldn't start a couple of times, but the engine light was not on when we brought it in. Honest Auto ran the diagnostics and found the relay switch was not always working. They promptly replaced it, all is well. These guys are prompt, professional and their prices are good. We have used their services for over 12 years and are always satisfied! Thank you, Honest Auto. We will return.

Hi Darlene- We really appreciate your kind words and for supporting our small family business! Thank you!

- Honest-1 Auto Care New Brighton
5

Always go here for oil changes! Comfortable lounge while you wait. Often have deals. Nice people to work with.

5

Hi Joe- Thank you so much for the 5 star rating and for supporting our small family business!

- Honest-1 Auto Care New Brighton
5

I've been using Honest-1 for many years and always had a great experience. Thanks for another one!

Hi Joey- Thank you so much for the 5 star review and for supporting our small family business!

- Honest-1 Auto Care New Brighton
0.5

First I received the call about what will be done and the cost, then I told Joe I have Costco discount. Joe said he will deduct it from my bill. Here is my concern: 1. It is a simple burned fuse problem, any experienced mechanic person knew the first thing is to check the fuse box. If they do that they can find the burn fuse right away and just replace it and see if it will fix the problem. If it does, there is no reason to do any diagnosis. If it is nice to do the diagnosis but necessary to fix the problem, they should have told me and let me to make the decision whether to do it or not. 2. When on the phone, I was told the diagnosis is about $70 some dollars, but the invoice shows $125. So once I use Costco discount, the cost of diagnosis has to go up? If that is the case, I will inform Costco about this practice, since it is not a member benefit at all 3. Replace a burn fuse is a simple process, Why there is a charge of Shop supplies for $19.28? Is this common practice for any repair? Please address these issues, otherwise I lost my confidence to HONEST-1 Auto!

Hi David- Thank you for taking the time to leave us feedback. Your blown fuse was not in your fuse box- that was the first thing we checked. We had to test our your electrical system to find the source of your no- start condition. It wasn't a simple starting and charging system test. You blew the positive battery cable fuse when you tried to jump start your car and hooked up the cables backwards- it's not in the fuse box. We performed the diagnosis and repair for you at a very reasonable price. Thank you and have a great day!

- Honest-1 Auto Care New Brighton
4

I've had my car repaired here two or three times. The technician that helped me most recently was very friendly and helpful. Price is reasonable.

Hi Paul- We really appreciate your kind words and for trusting us with your vehicle! We’ll do our best to deliver a 5 star experience next time!

- Honest-1 Auto Care New Brighton
5

They are always friendly and communicative of any issues!

Hi Hannah- We really appreciate your kind words and for supporting our small family business! Thank you!

- Honest-1 Auto Care New Brighton
5

Quick and professional.

Thank you so much for the 5 star review and for trusting us with your vehicle!

- Honest-1 Auto Care New Brighton
5

Oil change

Hi Supas- Thank you so much for the 5 star rating and for trusting us with your vehicle!

- Honest-1 Auto Care New Brighton
1

They will charge $130 for each little thing you want looked at, even when you tell them an engine code and it's correct but they still charged for that? I had to pay 350$ just for them to "diagnose" like 3 things. It's a horrible shop and I would not recommend.

Hi Sarah- we don't have any record of talking to you or seeing your vehicle. If you have any concerns with our service please contact Jeff at (651) 888-2609. Thank you and have a great day!

- Honest-1 Auto Care New Brighton
Honest-1 Auto Care New Brighton is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care New Brighton (651) 888-2609 if you have any issues in accessing any area of our website.